Paid Subscription Offer

• Service — the Jarbi («Джарби») service: the web version https://app.jarbi.ru and the mobile applications.
• “Free” plan («Бесплатный») — access to the Service without payment within the Limits of this plan.
• “Standard” plan («Стандартный») — access to the Service with the Limits and functions of the “Standard” plan.
• Subscription — the contract for the provision of access to the Service under the “Standard” plan on the terms of this Offer, as well as such access itself.
• Billing Period — one calendar month: from the date of payment confirmation until the same date of the following month, and if there is no such date in the following month — until its last day.
• Limits — quantitative restrictions of a plan (for example, the number of items of a certain type or the volume of file storage). Daily notes (notes of the day) do not count towards the Limit on the number of objects (“Objects”).
• Pricing Page — the page of the web version of the Service on which the price, the set of functions and the Limits of the plans are shown before payment. Information about the plans on the website https://jarbi.ru is for reference only.
• Auto-renewal — automatic charging of the price of the Subscription for each subsequent Billing Period from the User’s saved payment method with the User’s consent.

• Provider — Limited Liability Company “ASINTEX” (ASINTEX LLC; in Russian: Общество с ограниченной ответственностью «АСИНТЕКС», ООО «АСИНТЕКС»), OGRN 1252300041608, INN 2312337130, KPP 231201001, address: 350059, Russian Federation, Krasnodar Krai, Krasnodar, Yaltinskaya Street, building 14, premises 204 (in Russian: 350059, Краснодарский край, г. Краснодар, ул. Ялтинская, д. 14, помещ. 204), e-mail: info@jarbi.ru.
• User — a natural person registered in the Service who takes out a Subscription. A Subscription may be taken out by a person who has reached 18 years of age, and by a minor aged 16 to 18 — only with the consent of a legal representative.

3.1. The Provider grants the User access to the Service under the “Standard” plan for the term of the Subscription, and the User pays for the Subscription.

3.2. The set of functions and the Limits of the “Free” and “Standard” plans are indicated on the Pricing Page. The User sees them before payment. The set of functions and the Limits of the “Standard” plan as of the date of payment form part of this Offer and are not made worse during the paid Billing Period (clause 13.1, section 15). The set of functions and the Limits of the “Free” plan are changed in the manner set out in section 12 of the Terms of Use (clause 15.4).

3.3. The “Free” plan is available without payment, without linking a payment method and without a time limit — within its Limits. No trial period is provided.

3.4. The Subscription is taken out in the web version of the Service. Payment is not accepted in the mobile applications of the Service. Paid access is valid in all versions of the Service when signed in to the same account.

3.5. As of the date of this version, payment acceptance is not open to all Users: it is available only to a limited number of accounts. While taking out a Subscription is unavailable to the User, the Service is used under the “Free” plan, and no amounts are charged.

4.1. The price of the Subscription is 99 (ninety-nine) roubles per Billing Period. The Subscription is taken out on a monthly basis only.

4.2. VAT is not charged: the Provider applies the simplified taxation system (clause 2 of Article 346.11 of the Tax Code of the Russian Federation). A change in the Provider’s tax regime does not in itself change the price of the Subscription.

4.3. The price is fixed on the date of payment for a Billing Period and does not change during it. The Provider may change the price of the Subscription for subsequent Billing Periods by notifying the User of the new price by e-mail and in the “Settings → Plan” section no later than 30 calendar days before the end of the current Billing Period. A charge at the new price is made only with the User’s new consent to Auto-renewal; if there is no such consent, Auto-renewal is disabled, and the Subscription terminates at the end of the paid Billing Period (section 9).

4.4. Promo codes and discounts, if any, are applied in the manner specified when they are issued. The total amount payable is shown before payment.

5.1. When taking out a Subscription, the User chooses one of the following options:

• “Subscribe” («Оформить подписку») — payment for the first Billing Period with Auto-renewal. Consent to Auto-renewal is given by a separate tick box, which is not ticked by default.
• “Pay for one month” («Оплатить один месяц») — a one-time payment for one Billing Period without Auto-renewal. Payment details are not saved for subsequent charges.

5.2. Auto-renewal is not a condition for obtaining access: the User may choose a one-time payment. The Provider records consent to Auto-renewal with the date, time and version of the Offer (Federal Law No. 376-FZ).

5.3. By paying for the Subscription, the User confirms that they have read the Offer and the Pricing Page, and that they have reached 18 years of age or are acting with the consent of a legal representative.

6.1. Payment is accepted via the internet acquiring service of TBank JSC (АО «ТБанк») on the bank’s payment page. The methods available are those shown by the bank’s payment form: bank card, the Faster Payments System (SBP), as well as T-Pay, SberPay and Mir Pay if the bank offers them. Payment via SBP is one-time only (one Billing Period). Auto-renewal is available only for payment methods that support repeated charges.

6.2. Card details are entered on the bank’s side. The Provider does not receive or store the full card number or the CVV/CVC code. With Auto-renewal, the bank stores the binding of the payment method, and the Provider stores its identifier and the masked card number.

6.3. Access under the “Standard” plan is opened after the bank confirms the payment.

6.4. A cash receipt is generated for each payment and each refund in accordance with Federal Law No. 54-FZ. The receipt is sent electronically to the e-mail address of the User’s account; the receipt states “VAT not applicable” («Без НДС»).

7.1. When Auto-renewal is enabled, the price of the Subscription is charged for each subsequent Billing Period on the day the current one ends — until the User disables Auto-renewal.

7.2. No later than 3 (three) days before each charge, the Provider sends a notification to the User’s e-mail. In the web version of the Service, the date and amount of the next charge are shown in the “Settings → Plan” section.

7.3. Auto-renewal can be disabled at any time in one click — with the “Turn off auto-renewal” button in the “Settings → Plan” section of the web version of the Service, and also by writing to support@jarbi.ru. Access is retained until the end of the paid Billing Period; no new charges are made.

7.4. The linked payment method can be removed in the same place in one step — after that, any charges stop immediately.

7.5. After the User has refused Auto-renewal or removed the payment method, the Provider does not use the saved payment details for charges. Funds charged after such refusal are refunded in full (Federal Law No. 376-FZ).

7.6. If a charge fails, the Provider may repeat it no more than three times within 9 (nine) calendar days. During this time, access under the “Standard” plan is retained. Repeated attempts stop if the bank reports that charging this payment method is impossible. If none of the attempts succeeds, the Subscription terminates, and the User is switched to the “Free” plan (section 9).

7.7. Auto-renewal can be enabled again in the “Settings → Plan” section — with the User’s new consent.

8.1. The Subscription is valid from the moment of payment confirmation until the end of the paid Billing Period. With Auto-renewal, it is extended for each subsequent Billing Period until Auto-renewal is disabled or the Subscription is terminated.

8.2. With a one-time payment, the Subscription terminates at the end of the paid Billing Period without any charges. No later than 3 (three) days before the end of the period, the Provider sends a reminder about it by e-mail.

9.1. When the Subscription ends, the User is switched to the “Free” plan.

9.2. Everything the User has created is retained. Viewing, editing, moving, deleting and exporting remain available — including for items and files in excess of the Limits of the “Free” plan.

9.3. Creating new items and uploading new files in excess of the Limits of the “Free” plan is not possible until their number (volume) falls below the Limit or until the User takes out a Subscription again. Functions that are available only under the “Standard” plan become unavailable.

9.4. The end of the Subscription is not a ground for deleting the User’s data. Data is deleted only at the User’s request in the manner set out in the Terms of Use and the Privacy Policy.

10.1. The User may cancel the Subscription at any time (Article 32 of the Law of the Russian Federation “On Protection of Consumer Rights”, Article 782 of the Civil Code of the Russian Federation).

10.2. On cancellation, the User is refunded the price of the unused part of the paid Billing Period — in proportion to the number of full calendar days remaining until its end, counting from the day the request is received. No deductions are made other than expenses actually incurred by the Provider. There is no minimum refund amount.

10.3. A refund is arranged upon a request to support: support@jarbi.ru (general contact — info@jarbi.ru) or with the “Request a refund” button on the Plan page of the web version of the Service. In a request by e-mail, the User indicates the e-mail address of the account and the date of the payment.

10.4. With a refund for the unused part, the Subscription terminates from the day the request is received, Auto-renewal is disabled, and the User is switched to the “Free” plan (section 9).

10.5. Funds charged after refusal of Auto-renewal or removal of the payment method are refunded in full (clause 7.5).

10.6. The refund is made by the same method by which the payment was made, within 10 (ten) days from the day the request is received. The time it takes for the funds to be credited depends on the User’s bank. A refund cash receipt is generated for the refunded amount (Law 54-FZ).

10.7. Deleting the account terminates the Subscription and Auto-renewal. The price of the unused part is refunded upon request in the manner set out in clauses 10.2–10.6.

10.8. If the Subscription was taken out by a minor without the consent of a legal representative, the legal representative may send a request to support@jarbi.ru. The Provider terminates the Subscription and refunds the money to the extent provided for by the legislation of the Russian Federation.

10.9. If the Provider terminates the User’s access to the Service under section 11 of the Terms of Use, the price of the unused part of the paid Billing Period is refunded in the manner set out in clauses 10.2–10.6. This does not limit the User’s rights provided for by law.

11.1. The Provider may grant access under the “Standard” plan without payment for a certain period, including:

• as a gift — for example, one month with an invitation code from another User or with a gift code;
• to students and employees of organisations — under an agreement with the organisation or with an access code; such access is granted to persons who have reached 16 years of age;
• in other cases at the Provider’s discretion, for example upon a request to support.

11.2. Such access is free of charge: it does not require payment or linking a payment method, is not renewed automatically and does not oblige the User to pay for the next period. The term is specified when access is granted. At the end of the term, the User is switched to the “Free” plan (section 9) unless they have taken out a Subscription.

11.3. The terms of a specific programme (who may receive access and how many times, the validity period of codes) are published in the Service or communicated when the code is issued. Codes cannot be exchanged for money. The terms of the “Invite a friend” programme are on a separate page.

12.1. The Provider undertakes to provide access under the “Standard” plan during the paid period, to give notice of charges (clause 7.2), to accept refusal of Auto-renewal and of the Subscription, including in electronic form, and to give notice of changes to the terms (section 15).

12.2. The User undertakes to provide an accurate e-mail address and to use the Service in accordance with the Terms of Use.

13.1. The Service under the “Standard” plan is provided “as is”: with the set of functions and the Limits indicated on the Pricing Page on the date of payment. The Provider does not guarantee that the Service is suitable for the User’s purposes that are not indicated on the Pricing Page. This provision describes the subject matter of the Subscription and does not limit the User’s rights established by law.

13.2. The Provider is liable for non-performance or improper performance of its obligations under the Subscription in accordance with the legislation of the Russian Federation, including the Law of the Russian Federation “On Protection of Consumer Rights”. The provisions of this Offer and of the Terms of Use do not limit the User’s rights established by law. If the User has taken out the Subscription for business activities, the Provider’s liability to the User is determined by clauses 10.7, 10.8 and 10.11 of the Terms of Use; the rights provided for in clauses 13.4 and 13.5 are retained by the User in any case.

13.3. Technical works. Short interruptions during updates of the Service, each no longer than 15 (fifteen) consecutive minutes, are not scheduled maintenance, and the Provider is not obliged to announce them in advance. Scheduled maintenance means technical works planned in advance by the Provider or its contractors during which the Service is unavailable for more than 15 consecutive minutes. As a rule, the Provider carries them out at night — between 00:00 and 07:00 Moscow time — announces them in the Service at least 24 hours before they start, stating the date, the start time and the expected duration, and seeks to keep their total duration within 4 (four) hours per Billing Period. The Provider may carry out works to eliminate a failure or a security threat at any time without prior notice. This clause describes how the Provider works; the consequences of unavailability of the Service for the User are determined by clause 13.4 and by law.

13.4. Compensation for unavailability. If during a Billing Period the Service was unavailable to a User with a paid Subscription for reasons on the side of the Provider or its contractors for more than 24 hours in total, the Provider, upon the User’s request to support@jarbi.ru and at the User’s choice, extends the Subscription or refunds part of the price of the Billing Period. All unavailability in that Billing Period counts, including short interruptions and urgent works, except scheduled maintenance announced by the Provider at least 24 hours in advance and carried out at night under clause 13.3 — within 4 hours per Billing Period. The number of days of compensation equals the total duration of unavailability in hours, divided by 24 and rounded up to a whole number. The Subscription is extended by this number of days; in case of a refund, the part of the price of the Billing Period proportional to this number of days is refunded. For example, 25 hours of unavailability give 2 days of compensation: a 2-day extension or a refund of 2/30 of the price of a 30-day Billing Period. The refund is made within 10 days of the request, in the manner set out in clause 10.6. An extension or refund under this clause is a proportionate price reduction for the time of unavailability. The User’s other rights provided for by law are retained; the 24-hour threshold applies only to compensation under this clause and does not limit those rights; this clause does not establish any additional payments, penalties or compensation beyond those provided for by law. No compensation under this clause is provided for access without payment (section 11) or under the “Free” plan.

13.5. Data safety. The Provider’s measures to keep data safe and the procedure for restoring data from backups are described in section 10 of the Terms of Use. If the data of a User with an active Subscription is lost or damaged, the Provider restores it free of charge from the latest available backup and informs the User of the period for which the data could not be restored.

13.6. Force majeure. The Provider is not liable for non-performance of its obligations under the Subscription due to force majeure (clause 10.9 of the Terms of Use). A failure at a contractor of the Provider is not in itself force majeure. While such circumstances last, the User may, at their choice, extend the Subscription for the period during which the Service is unavailable or cancel it with a refund of the price of the unused part (section 10).

13.7. Payment services. Payments are accepted by TBank JSC as an independent money transfer operator (section 6). The time it takes for money to be credited to the User’s account and transactions under the User’s bank agreement depend on the User’s bank. This does not release the Provider from the obligation to refund money within the periods set out in section 10.

13.8. Contractors. To a User who has taken out the Subscription for personal, family, household and other needs not related to business activities, the Provider is liable for the actions of its contractors (hosting, backup storage, notification delivery, e-mail) as for its own.

Personal data is processed in accordance with Federal Law No. 152-FZ and the Privacy Policy. To accept payment and send the cash receipt, the e-mail address, the amount and the purpose of the payment are transferred to TBank JSC, including for transfer to the fiscal data operator.

15.1. The Provider may amend this Offer. A new version takes effect from the moment of publication unless a later date is specified in it. The terms in effect on the date of payment apply to a Billing Period that has already been paid for.

15.2. The Provider notifies Users with an active Subscription by e-mail of changes that worsen their position (including a reduction of the Limits of the “Standard” plan and changes to the terms of Auto-renewal) no later than 14 calendar days before they take effect. For changes to the price, see clause 4.3. A User who does not agree with the changes may disable Auto-renewal or cancel the Subscription with a refund for the unused part (section 10).

15.3. The Provider may stop providing the “Standard” plan or taking out Subscriptions by notifying the User by e-mail no later than 30 calendar days in advance. Auto-renewal is then disabled, and the paid Billing Period is retained until its end; if access ends earlier, the price of the unused part is refunded without a separate request within 10 days. The data created is retained (section 9).

15.4. The Limits and the set of functions of the “Free” plan are changed in the manner set out in section 12 of the Terms of Use.

15.5. Changes required by law take effect within the period established by law.

ООО «АСИНТЕКС» (ASINTEX LLC) · OGRN 1252300041608 · INN 2312337130 · KPP 231201001 · 350059, Russian Federation, Krasnodar Krai, Krasnodar, Yaltinskaya Street, building 14, premises 204 (350059, Краснодарский край, г. Краснодар, ул. Ялтинская, д. 14, помещ. 204) · e-mail: info@jarbi.ru.